A connector is the secure link between your DeskMate workspace and one of your business systems. Connectors handle authentication, token refresh, rate limits, and data normalisation — so that the skills your team writes only deal with clean, consistent data.Documentation Index
Fetch the complete documentation index at: https://docs.brightpathaisolutions.com/llms.txt
Use this file to discover all available pages before exploring further.
Supported connectors
Microsoft 365
Outlook Mail, Calendar, Teams chats, OneDrive, SharePoint. Required for Teams chat bot.
Google Workspace
Gmail, Calendar, Drive, Contacts.
Xero
Invoices, contacts, bank transactions, chart of accounts.
QuickBooks Online
Customers, invoices, expenses, reports.
MYOB AccountRight
Customers, invoices, journal entries.
Attio
CRM — people, companies, deals, notes, tasks.
Mailchimp
Audiences, members, tags, campaigns.
Slack
Used as the chat surface for DeskMate (not as a data source).
How setup typically goes
Most connectors follow the same pattern:- In your provider’s admin console — confirm an admin has the rights to install third-party apps.
- In DeskMate — open Workspace → Connectors and click Connect on the tile.
- OAuth handshake — you’ll be redirected to the provider, asked to sign in and consent, and bounced back to DeskMate.
- Verify — the connector tile turns green and shows “Connected”.
What can go wrong (and how to spot it)
| Symptom | Likely cause | Where to look |
|---|---|---|
| OAuth redirect URI mismatch | Wrong domain registered with the provider | Provider’s app registration → Redirect URIs |
| ”Insufficient privileges” on Graph calls | Application permissions not admin-consented | Azure → Enterprise apps → Permissions |
| Tokens keep expiring after one day | Missing offline_access scope | Reconnect from Workspace |
| Connector shows green but skills can’t read | Permission granted as Delegated, not Application | See provider-specific guide |