> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brightpathaisolutions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use DeskMate on the web

> Chat with DeskMate from your workspace's admin console.

Every DeskMate workspace has a built-in web chat at `https://<your-workspace>.brightpathaisolutions.com`. You can use it instead of Teams or Slack, or alongside them — conversation history and per-user model preferences are shared across surfaces.

## When to use the web chat

* **Onboarding**: try DeskMate before installing the Teams or Slack bot
* **Admin tasks**: run skills that don't fit a chat thread (e.g. a long reconciliation report)
* **Conversation review**: browse and search past conversations in a UI better than a chat scrollback
* **No Teams/Slack at your company**: use DeskMate as a standalone web app

## Where it lives

Sign in at:

```
https://<your-workspace>.brightpathaisolutions.com
```

The chat is on the main page. Past conversations appear in the left sidebar.

## Features

### Conversation history

Every conversation is saved automatically. You can rename, archive, or delete them from the sidebar.

### File uploads

Drag a file into the chat box (PDF, DOCX, XLSX, CSV, image). DeskMate downloads, parses, and uses it as context.

### Switching LLM provider per user

In the chat box, type:

```
/model gemini
/model anthropic
/model openai
/model reset
```

Your choice persists across sessions and across chat surfaces (so if you set Gemini in the web chat, the Teams bot will use Gemini for you too).

### Skill runner

The web app's **Skills** tab lets you trigger any skill manually with a form. Useful for running a skill that takes structured inputs (like a date range) you don't want to type in chat.

## Differences from Teams/Slack

|                              | Web    | Teams         | Slack          |
| ---------------------------- | ------ | ------------- | -------------- |
| Conversation history visible | ✓      | Limited       | Limited        |
| File uploads                 | ✓      | ✓             | ✓              |
| Approval cards               | Inline | Adaptive Card | Inline buttons |
| `/model` command             | ✓      | ✓             | ✓              |
| Run a skill from a form      | ✓      | ✗             | ✗              |

All three surfaces share the same backend, so a skill that's set up once works everywhere.